Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to [Your Travel Company Name]. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

2. Services

We provide travel-related services including but not limited to tour packages, travel planning, and booking services. All services are subject to availability and may change without notice.

3. Booking and Payment Policy

Booking

  • All bookings are subject to availability and confirmation.
  • To make a booking, you must provide accurate and complete information.
  • We reserve the right to refuse any booking at our discretion.

Payment

  • Full payment or a deposit is required at the time of booking.
  • Payment can be made via [list accepted payment methods, e.g., credit card, PayPal, bank transfer].
  • Prices are subject to change without prior notice until a booking is confirmed.
  • Once a booking is confirmed, any changes or cancellations may incur additional fees as specified in our Cancellation Policy.

4. Cancellation and Refund Policy

Cancellation by Customer

  • If you need to cancel your booking, please notify us as soon as possible.
  • 7 days before the travel date clear the balance payment as per ROE on a prevailing date
  • 50% cancellation charge if cancelled within 14 days before arrival.
  • Date Change is not permissible and subject to consideration.
  • No Refund on any cancellation within 05 days before arrival.

Cancellation by Us

  • We reserve the right to cancel any booking in the event of unforeseen circumstances or insufficient participants. In such cases, a full refund will be provided.

5. Travel Documents

  • It is your responsibility to ensure that you have valid travel documents, including passports and visas, for all destinations.
  • We are not liable for any issues arising from incorrect or incomplete travel documentation.

6. Limitation of Liability

  • Our liability is limited to the amount paid for the service.
  • We are not liable for any indirect, incidental, or consequential damages arising out of or in connection with our services.

7. Changes to Services

  • We reserve the right to modify or discontinue our services at any time without notice.
  • We are not liable for any changes or disruptions caused by external factors beyond our control, such as natural disasters, political instability, or other emergencies.

8. Contact Us

If you have any questions about these Terms, please contact us at mercijourneytp@gmail.com

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